Billing
Reclaim Resources

Reclaiming rules

The reclaiming rules for instances, SSD system disks, and self-made image storage resources are as follows:

t0 represents the expiration time

HourlyDailyMonthly
Expiration Reminder8 hours before expiration
Expiration Notificationt0t0t0
Service Suspension Warningt0+30mint0+4ht0+12h
Service Suspension Notificationt0+1ht0+8ht0+24h
Reclaiming Warningt0+90mint0+10ht0+36
Reclaiming Notificationt0+2ht0+12ht0+48h

Object storage

  1. If the payment is overdue for 3 days, services like upload, download and deletion will be restricted. Some requests will fail until all services become unavailable. During the service restriction period, the stored data will still be retained.

  2. If the payment is overdue for 30 days, it will be considered that you have voluntarily abandoned the cloud storage service. The system will reclaim the storage space and delete the stored data. Once the data is deleted, it cannot be recovered.

  3. If you settle an overdue payment order within 3 days, your services will not be affected. If you pay off all overdue payment orders within 3-30 days, the system will restore service availability and lift the restrictions on the cloud storage service.

  4. The data stored in the cloud storage will still be billed before it is deleted. If you are still using it, please delete it in time to avoid additional charges.

  5. There will be email and SMS notifications after the payment becomes overdue, before service restriction, and before and after deletion. The recipients of the notifications are the subscribers of the resource recovery messages.

Copyright © 2025 RunC.AI All rights reserved.